Rixos The Palm Hotel & Suites - Ultra All Inclusive

Food, drink selection, service, a la carte restaurants, pool area, free waterpark entry and shuttle bus. Really cared about and acted on feedback.

Everything. Stunning room with an amazing bed and a balcony overlooking the ocean. The food was of a high standard and this took the All inclusive to a new level. Service exceptional. My family and I loved the hotel and will return for sure. Cannot recommend enough. Epic!

Fantastic experience, beautiful property, exceptional staff. We loved every moment of our stay!

We’ve stayed in several top-rated hotels in Dubai over the years, but nothing compares to the experience we had at Rixos The Palm. From the moment we arrived until the moment we (reluctantly) checked out, the service, attention to detail, and genuine hospitality were absolutely outstanding. The food deserves special mention: an exceptional variety, freshness, and quality across all restaurants. The buffet was consistently rich and beautifully presented, offering something for everyone at every meal. The sushi evenings were a true culinary delight – a beautifully laid-out sushi bar with a wide and generous selection that felt more like a specialty restaurant than a hotel offering. The restaurants and bars are of a remarkably high standard, not only in food quality but also in service – professional, fast, attentive, and always with a smile. Whether it was breakfast, lunch, dinner, or just a drink by the pool – we felt genuinely cared for. What truly sets Rixos apart is the service. We’ve experienced great hotels, but the level of care, responsiveness, and warmth from the staff here was unmatched. From the front desk to the WhatsApp personal assistant, every request was handled quickly and kindly. The entire staff truly goes above and beyond to ensure a flawless stay. Our room was kept immaculately clean, with fresh flowers and thoughtful touches every day. The housekeeping team was meticulous, and their attention to detail made us feel special. One of the highlights was how the hotel made our 6-year-old daughter’s birthday unforgettable – surprising her with not one, but five different birthday cakes throughout our stay in the most heartwarming and joyful moments. It’s that kind of thoughtful gesture that makes Rixos more than just a hotel – it becomes a cherished memory.

From the moment we arrived the staff were amazing. They allocated us our own staff contact who was available via WhatsApp whenever we needed. The room was huge and exceeded our expectations. The food options for breakfast, lunch and dinner venting meal couldn’t be faulted.