Food, drink selection, service, a la carte restaurants, pool area, free waterpark entry and shuttle bus. Really cared about and acted on feedback.
Emma
2023年9月
It’s a 4th time we stay in the hotel. Good location for a family vacation for people who comfortable with all inclusive concept. it’s convenient for big families and there are not so many alternatives in Dubai. Kids club and entertainment is on a good level Food is good Personnel is very polite and helpful
Alexander
2023年2月
Everything. Stunning room with an amazing bed and a balcony overlooking the ocean. The food was of a high standard and this took the All inclusive to a new level. Service exceptional. My family and I loved the hotel and will return for sure. Cannot recommend enough. Epic!
Rupert
2023年6月
Fantastic experience, beautiful property, exceptional staff. We loved every moment of our stay!
Gabriel
2023年6月
It was a really pleasant stay, great location, great staff, excellent food, excellent service
Sozan
2023年9月
we actually extended our stay for another week and enjoyed every minute of our vacation at this beautiful resort. our room was very comfortable and clean, bedding was just perfect and view from the balcony was breathtaking. Variety of food selection was great and quality of cooking was excellent. Service matched food quality and all staff was universally polite and eager to please guests. several staff members deserve personal mention: Aishen, Ainara and Nailia from client relations, Muhammet from Nargile bar, Vakkas from A La Turca restaurant and of course Irina who played beautiful piano music in the lobby. Thank you to all staff and administration for the wonderful time we had!
Roman
2022年10月
Everything was 100%. All food and drink was of a very high standard, even the buffet was fab, sushi every night (a dream for me!) Buffets can be a disaster on an all inclusive but not here. Didn’t have a problem getting into the bookable restaurants, might be worth seeing if you can book these before you arrive if you want certain times. Our favourite was Bodrum, for lunch and dinner! Service was exceptional, every single staff member always had a smile on their face and genuinely seemed happy to be there. Lots of activities going on during the day if you wanted to join in. The main pool was predominantly families and was very busy. We stayed away (!) and went to the beach which was very quiet. Loads of sun-beds, never had a problem getting one, this might have been an issue around the main pool as so many people, but didn’t affect us. I used the lap pool most mornings and was often the only person in there. It’s 42m long. The gym was great, very well equipped, quite small for the size of the hotel though.
Suzy
2025年3月
We spent 4 nights at Rixos with my wife as a second stop of our honeymoon trip. 2 days before our arrival we've got a message on WhatsApp from Holiday Assistance Team who helped us in a lot of way, so thanks again for everything for Ainara and Lahcen. When we arrived to the reception we had a chance to know one of the best receptionist, Onur, who was really kind and we even got a gift from him, which was a freely upgraded hotel room with a fantastic sea view which we loved every day. Also got lots of honeymoon preparations in the room and also in the restaurants. The foods and drinks was top quality! So, thanks for every staff member who mad our days perfect. Definitely will be back here in the future.
Roland
2022年10月
From the moment we arrived the staff were amazing. They allocated us our own staff contact who was available via WhatsApp whenever we needed. The room was huge and exceeded our expectations. The food options for breakfast, lunch and dinner venting meal couldn’t be faulted.
Gareth
2025年2月
We recently stayed at the Rixos The Palm Dubai for 7 nights, and it has truly exceeded our expectations in every way. Having experienced many 5-star resorts worldwide, including the likes of JW Marriott, Anantara, and Atlantis the Palm, we can confidently say that Rixos stands in a league of its own. From the moment we arrived, we were struck by the quality of the hotel and its immaculate facilities. However, what truly sets this resort apart is its exceptional staff and customer service. We were delighted to have our very own customer service team, Zaynah and Hazem, who were attentive, responsive, and went above and beyond to ensure we had a seamless stay. The dining options are outstanding. La Turca, offering buffet lunch and dinner, was consistently excellent, while L’Olivo became a favorite for its fabulous food—we dined there twice! A special mention to Irshad Osama, who took care of us with warmth and efficiency during our meals. The team at La Turca also deserves high praise: • Moses made breakfast unforgettable with his Strawberry and Banana Smoothie serenade, adding a personal touch that started our day perfectly. • Nabin, Imtiaz, Sharazar John, and Yusuf consistently delivered exceptional service with smiles and attention to detail. Around the resort, the level of care continued: • Frederick at the swim-up bar kept the poolside experience lively and refreshing. • The Fruit Man by the main pool brought inspired offerings that made relaxing poolside even more special. The resort itself is a paradise. The attention to detail is exceptional, and everything from the landscaped grounds to the sparkling pool reflects a standard of perfection. The pool team and bar staff from Bodrum Bar were always on hand to cater to our needs, adding to the relaxed, luxurious atmosphere. Our room was spacious, beautifully designed, and thoughtfully equipped with plenty of storage and amenities.
Jason
2024年12月